Phone:
Technical service number: 1300 363 878
NPWT/VAC Therapy service number: 1300 524 822
Customer service: 02 8246 2930
General support page:
https://www.solventum.com/en-au/home/medical/support/
Medical homepage:
Medical device support
Use the information below to reach your local device support team, with contact details listed by country, including phone numbers and other support options where available.
Noticed the branding changing? Learn about our recent rebrand.
Support by country
List in alphabetical order
Phone:
Customer service: +43 1 4171285
General support page:
https://www.solventum.com/de-at/home/medical/support/
Medical homepage:
Phone:
Customer service: +3215481748
General support page (Dutch):
https://www.solventum.com/nl-be/home/our-company/contact-us/
Medical homepage (Dutch):
https://www.solventum.com/nl-be/home/medical/
General support page (French):
https://www.solventum.com/fr-be/home/our-company/contact-us/
Medical homepage (French):
Phone:
Technical service number: 0800 762 0042
NPWT/VAC Therapy service number: 0800 762 0042
Customer service: 0800 015 3131
General support page:
https://www.solventum.com/pt-br/home/medical/support/
Medical homepage:
Phone (English):
Technical service number: +1 833 954 0525
NPWT/VAC Therapy service number: +1-800-668-5403
Phone (French):
NPWT/VAC Therapy service number: 1-800-668-5403
Customer service: 1-833-954-0525 (Option 1)
General support page (English):
https://www.solventum.com/en-ca/home/medical/support/
Medical homepage (English):
https://www.solventum.com/en-ca/home/medical/
General support page (French):
https://www.solventum.com/fr-ca/home/our-company/contact-us/
Medical homepage (French):
Phone:
Technical service number: 800 914 850
General support page:
https://www.solventum.com/es-cl/home/medical/support/
Medical homepage:
Phone:
Technical service number: 86-400-820-2976
Customer service: 86-21-2216 8000
General support page:
https://www.solventum.cn/zh-cn/home/our-company/contact-us/
Medical homepage:
Phone:
Technical service number: +57 601 5804 970
NPWT/VAC Therapy service number: +57-321-406-2878
General support page:
https://www.solventum.com/es-co/home/medical/support/
Medical homepage:
Phone:
Technical service number: +45 5920 9010
Customer service: 32 75 01 07
General support page:
https://www.solventum.com/da-dk/home/our-company/contact-us/
Medical homepage:
Phone:
Technical service number: +358 10 3975 400
Customer service: +358 10 3975 400
General support page:
https://www.solventum.com/fi-fi/home/our-company/contact-us/
Medical homepage:
Phone:
Technical service number: +33 0185260363
NPWT/VAC Therapy service number: 0800478347
Customer service: +33 0176390314
General support page:
https://www.solventum.com/fr-fr/home/medical/support/
Medical homepage:
Phone:
NPWT/VAC Therapy service number: 49 800 7833 524
Customer service: 49 0 2131 8819094
General support page:
https://www.solventum.com/de-de/home/medical/support/
Medical homepage:
Phone:
Customer service: 852 3616 6206
General support page:
https://www.solventum.com/zh-hk/home/our-company/contact-us/
Medical homepage:
Phone:
Technical service number: 1800 333377
NPWT/VAC Therapy service number: 1800 333377
Customer service: 0044 800 389 6686
General support page:
https://www.solventum.com/en-ie/home/medical/support/
Medical homepage:
Phone:
NPWT/VAC Therapy service number: 800 826 942
Customer service for Patient Warming: +39 02 94759156
General support page:
https://www.solventum.com/it-it/home/medical/support/
Medical homepage:
Phone:
Technical service number: 0570-000-470
NPWT/VAC Therapy service number: 0120-897-706
Customer service: 0570-012-102
General support page:
https://www.solventum.com/ja-jp/home/medical/support/
Medical homepage:
Phone:
Technical service number: 080-822-1374
NPWT/VAC Therapy service number: 080-822-1374
Customer service: 080-822-1374
General support page:
https://www.solventum.com/ko-kr/home/medical/support/
Medical homepage:
Phone:
Technical service number: 800-266-5167
Customer service: 800-266-5167
General support page:
https://www.solventum.com/es-mx/home/our-company/contact-us/
Medical homepage:
Phone:
Customer service: 31158080227
General support page:
https://www.solventum.com/nl-nl/home/medical/support/
Medical homepage:
Phone:
Technical service number: 0800 808 182
NPWT/VAC Therapy service number: 0800 524 222
Customer service: 64 9558 4820
General support page:
https://www.solventum.com/en-nz/home/our-company/contact-us/
Medical homepage:
Phone:
Technical service number: +47 67 11 88 88
Customer service: 23 50 20 52
General support page:
https://www.solventum.com/no-no/home/medical/support/
Medical homepage:
Phone:
NPWT/VAC Therapy service number: +351 300301752
Customer service: +351 707507305
General support page:
https://www.solventum.com/pt-pt/home/medical/support/
Medical homepage:
Phone:
Technical service number: 65-6038-4500
NPWT/VAC Therapy service number: 1800 742 9929
Customer service: 65-6038-4500
General support page:
https://www.solventum.com/en-sg/home/medical/support/
Medical homepage:
Phone:
Customer service: 011 315 0445
General support page:
https://www.solventum.com/en-za/home/our-company/contact-us/
Medical homepage:
Phone:
NPWT/VAC Therapy service number: +34 662544615
Customer service: +34 911986074
General support page:
https://www.solventum.com/es-es/home/medical/support/
Medical homepage:
Phone:
Customer service: 41 43 547 22 00
General support page:
https://www.solventum.com/de-ch/home/medical/support/
Medical homepage:
Phone:
Customer service: 0800-770-606
General support page:
https://www.solventum.com/zh-tw/home/our-company/contact-us/
Medical homepage:
Phone:
Technical service number: 662-1808288
NPWT/VAC Therapy service number: 662-1805285
Customer service: 662-4590210
Medical homepage:
Phone:
Technical service number: 0800 9808880
NPWT/VAC Therapy service number: 0800 9808880
Customer service: 0044 800 389 6686
General support page:
https://www.solventum.com/en-gb/home/medical/support/
Medical homepage:
Phone:
Technical service number: +1-800 228-3957
NPWT/VAC Therapy service number: +1-800-275-4524
Customer service: +1-855-423-6725
General support page:
https://www.solventum.com/en-us/home/medical/support/
Medical homepage:
3M Health is now Solventum
3M Health Care became Solventum in 2024, which means we're updating the name and packaging on our products to reflect the new brand. The products themselves remain the same and are still available for purchase during the transition—they might just have a new look when they arrive.
Same packaging, same trusted product
- The products you love and trust will be updated with a fresh Solventum packaging.
- The product, design and its application will remain the same.
- This transition is happening at different times for different products. For a temporary period you may see some products in 3M packaging and some products in Solventum packaging.
Learn more about what’s changing—and what’s staying the same and get answers to common questions.
Solventum’s rebrand timeline
2024
3M Health Care becomes Solventum
2025-2028
Packaging redesign from 3M to Solventum and new packaging deployment
Contact us
Please contact your local representative, or Solventum Health Care Customer Helpline at 800-228-3957 if you have any questions or concerns.