Skip to main content

"We've detected that you're visiting from {0}. Would you like to switch languages for tailored content?"

What do you need help with?

To help you faster, please choose the area that best matches your request. Explore our FAQ section below for quick answers to common questions.

Medical support

Customer support for Solventum medical products for brands like V.A.C.®, Prevena™, Tegaderm™, Littmann™, Attest™, BairHugger™ and many more.

Quick access:

An iconographic representation of a curvy cross to represent medical solutions. Dark green and medium teal positive color palette.

Oral care support

Reach out to our experts for support with Solventum dental and orthodontic solutions, for brands like Filtek™, RelyX™, Scotchbond™, Clinpro™, Clarity™ and many more.

An iconographic representation of a tooth with a star burst placed on the right side of the tooth in a teal color. Dark green and medium teal positive color palette.

Health information systems support

Our team of analysts are trained to help you diagnosis and solve technical software issues quickly and effectively for solutions like Solventum™ 360 Encompass™ System, Solventum™ Fluency Direct™ and many more.

Quick access:

Icon of medical chart in dark green

Purification & filtration support

For inquiries related to Solventum purification and filtration products, including 3M™ Harvest RC, 3M™ Liqui-Cel™, 3M™ Membrana™ OXYPHAN™, 3M™ Aqua-Pure™ and others, our support team is ready to help.

An iconographic representation of a filter with droplets in it and a drop exiting the filter to represent purification of the liquid. Dark green and medium teal positive color palette.

FAQs

Click on a question below to reveal the answer. If you don’t find what you’re looking for, feel free to contact us below.

Products & purchasing

The easiest way to purchase Solventum products:

  1. Connect with a sales representative by filling out the form at the bottom of this page.
  2. Use the "Where to Buy" tool on a product page to find purchasing options.
  3. Check availability through authorized distributors.

To see if a product is available through a distributor:

  • Visit the product's page. If the distributor options are available, you'll either see a "Where to Buy" link or a list of distributors near the top of the page, next to the product images.

You can also explore our distributor lists directly:

Solventum occasionally retires or replaces products as part of our regular product lifecycle. To learn more about a discontinued item or explore replacement options, the best way to get help is by filling out the contact form at the bottom of this page.

The quickest way to get pricing or a quote is to contact your representative directly.

If you don’t have one yet, just fill out the form below and someone from our team will be in touch.

If you want a sample, fill out the form below and choose “Request a sample” from the Subject dropdown. Be sure to include the product name and product number so we can help you faster.

Product support & documentation

Most product pages on this site include helpful resources specific to that item. The best way to find what you need is to visit the product page and check the available downloads.

Looking for something specific?

Still can’t find what you’re looking for? Reach out to the appropriate Solventum team using the contact information listed above (for example, contact the dental team for dental product questions).

Looking for product videos or manuals?

The fastest way to find product-specific resources is to visit the product page. Most pages include videos and documents under the “Resources” section.

You can also explore broader learning and support materials here:

Both sections are available in the top navigation menu.

Here’s how to get started based on the product you’re using:

For other products not listed above, please contact the appropriate Solventum business team (for example, contact the dental team for dental products). Be ready to share proof of purchase—like a receipt—and details about the product.

Partnerships, careers & other topics

To explore partnership opportunities with Solventum, fill out the form below and a team member will follow up with you.

For those looking to share a product idea, additional information is available here.

The only option for introducing your company or service to Solventum is to access our partners and suppliers page. At the bottom of the page under “Instructions for reaching out”, select “Become a Solventum supplier” then click on “Learn more”. Click on the button underneath “Need to register?” to get started.

Go to the Solventum Workday site.

Under “Candidate Home,” log in to your account and select the “My Applications” tab to view the status of your submissions.

If you’ve already been in contact with a Solventum recruiter or hiring manager, feel free to reach out to them directly with any questions.

Please note: Our customer service lines can’t assist with job application inquiries.

If you need to update your job application after submitting it, you have a few options:

  • Log in and update. You may be able to edit your application by signing back into your Workday candidate profile. This includes updating attachments like your resume or cover letter. Availability depends on the role.
  • Withdraw and reapply. If edits aren’t possible, you can withdraw your application and reapply using a different email address. Keep in mind that not all roles allow reapplication after withdrawal.
  • Reach out to a recruiter. If you’re already in contact with a recruiter, feel free to connect with them directly for help updating your information.
Global headquarters

1 (612) 842-1263

1-855-423-6725 (1-855-HC FOR ALL)

Call hours

Monday–Friday

7:00 AM–4:00 PM CST

Mailing address

2510 Conway Ave

St. Paul, MN 55144

Get in touch with Solventum

All fields are required unless otherwise indicated.

Contact info
Additional details
Thank you

Thank you - We've received your request

Your message has been successfully submitted.

A member of our team will review your inquiry and get back to you shortly.
We appreciate your patience and look forward to assisting you.

An iconographic representation of a circle with a checkmark inside. Dark green and teal positive color palette.

Need immediate assistance?

For urgent matters, feel free to call us at the number listed above.

An iconographic representation of a customer service head set with a microphone, and ellipses between the ear pads. Dark green and teal positive color palette.

Tip

Keep an eye on your inbox (and spam folder) for our response.

A graphical representation of a light bulb showing illumination to indicate a bright idea. Dark green and teal positive color palette.