Reclaiming time: How tribal health systems are transforming care through technology

In the world of healthcare, time is often the first casualty. It slips away, quietly lost to paperwork, administrative overload and the growing complexity of care. But in tribal and Indian Health Service (IHS) systems across the U.S., time isn’t just a resource: It’s a reflection of respect, healing and cultural connection.

And now, a quiet revolution is underway.

The challenge: Doing more with less

Tribal health leaders face a unique set of challenges:

• Staffing shortages: Remote locations make recruitment difficult, leaving providers stretched thin
• Escalating complexity: New treatments, regulations and payer requirements can mean more documentation and less patient interaction
• Financial pressures: Every denied claim or missed detail impacts already tight budgets
• Cultural considerations: Care isn’t just clinical, it’s deeply personal, rooted in tradition, trust and community rhythms

Amid these pressures, one question echoes from the Navajo Nation to Alaska Native villages:

"How can we create more time for what matters most?"

The vision: Technology that serves people

Tribal health organizations aren’t chasing tech trends — they’re embracing tools that restore time and respect culture. The goal isn’t automation for its own sake, but thoughtful integration that enables deeper human connection.

Key questions driving innovation:

• How can we simplify documentation so providers can focus on patients?
• Can automation reduce claim denials and improve financial sustainability?
• What tools can help retain staff by making their work more meaningful?

These aren’t just operational questions; they’re cultural ones. In many tribal communities, listening is healing. Time spent with a patient is an act of respect. Technology must honor that.

The transformation: Real tools, real impact

Across tribal health systems, artificial intelligence (AI) and automation are moving from buzzwords to real-world solutions:

• Automated clinical documentation: AI-powered tools transcribe and structure notes in real time, freeing up hours for care.
• Revenue cycle automation: Intelligent systems flag gaps, scrub claims, and streamline billing.
• Staff retention: Automation reduces burnout and restores professional satisfaction.
• Patient engagement: AI-driven scheduling and outreach ensure no one falls through the cracks.

Examples in action:

• In Alaska, voice-recognition tools are transforming documentation.
• In the Southwest, automation streamlines referrals and specialty care.
• Some systems use AI to analyze population health trends and allocate resources more effectively.

The heart of it all: Restoring human connection

The true promise of technology in tribal health isn’t in the software, it’s in the moments it gives back. Moments to listen. To heal. To honor tradition.

AI can support interpreters, empower traditional healers and respect local wisdom. But it must be implemented with care—addressing concerns around data privacy, sovereignty and bias.

Looking ahead: A future guided by values

As conversations continue at forums like TribalNet, the focus must remain on shared values, not just shared systems. Technology should amplify what makes tribal health unique, not dilute it.

When we honor time, we honor each other.

Let this be the guiding truth as tribal health systems step into a new era where innovation and tradition walk hand in hand.

If you’re going to TribalNet visit the Solventum team at booth 1121.

Maggie Wilson, federal senior account manager, federal market solutions, Solventum.