Accessibility statement
Effective Date: 06/25/2025
Applies to: www.solventum.com
Scope
This accessibility statement applies to the main public website at solventum.com. It covers all core pages and content managed directly by Solventum, including:
- Primary navigation and landing pages (e.g., Home, About Us, Services, Contact, News)
- Informational content
- Interactive features such as forms, search, and global navigation
- Embedded media players and Solventum-controlled content
- Accessibility features including skip-to-content links, keyboard navigation, and ARIA landmarks
Exclusions
The Accessibility Statement does not currently apply to the following areas but is in review for future compliance:
- E-commerce and partner portals, including logged-in experiences, product pages, shopping carts, payment gateways, and checkout flows
- Third-party content and platforms hosted or developed by partners
Commitment to accessibility
Solventum is dedicated to building inclusive digital experiences for all users, regardless of ability or technology. We will employ our best efforts to adopt accessibility standards. Our website is designed to be:
- Perceivable – All content is accessible and understandable
- Operable – Fully navigable via keyboard and assistive technologies
- Understandable – Clear, consistent, and intuitive
- Robust – Compatible with evolving assistive tools and web standards
We prioritize accessibility for critical information, including urgent product updates and medical alerts, to ensure timely and equitable access.
WCAG compliance status
As of our latest evaluation, solventum.com is partially conformant with WCAG 2.2 Level AA. Most content meets the standard, though some legacy materials are still being updated.
WCAG 2.2 Level AA compliance aligns with international legal frameworks, including:
- United States: Americans with Disabilities Act of 1990 (ADA), Section 508
- European Union: Web Accessibility Directive, European Accessibility Act (EAA)
- Canada: AODA, ACA
- Australia: Disability Discrimination Act 1992 (DDA) and related standards
- Other applicable laws in countries where we operate
Non-accessible elements
We are actively addressing the following known limitations:
- Legacy media (PDFs, documents, videos) are not fully accessible
- Embedded partner portals and vendor content pending review
- Images missing descriptive alt text
- Captions missing from legacy video content
- Content outside of the scope of the European Accessibility Act or the applicable country specific legislation may not be fully accessible.
Remediation Plan
- Phase 1 – Complete: Global WCAG 2.2 audit and gap analysis
- Phase 2 – In Progress: Fixing known issues, updating workflows, and processes
- Phase 3 – Planned: Additional accessibility enhancements
- Phase 4 – 2026–2030: Updates to legacy digital content
Statement preparation
Prepared on June 25, 2025, as part of Solventum’s enterprise-wide commitment to digital inclusion.
Available in multiple languages and alternative formats upon request.
Audit & Validation
Internal: Conducted by Solventum’s Digital Experience and Accessibility Governance teams using WCAG 2.2 AA protocols
External: Validated using Axe-core, WAVE, screen readers, keyboard-only navigation, and semantic HTML/ARIA reviews
Standards Referenced
- WCAG 2.2 Level AA
- EN 301 549
- ADA Title III; Section 508; EU Web Accessibility Directive; and EAA
Evaluation Sample Included
- High-traffic and critical user pages
- Core templates and modular components
- PDFs, videos, forms, and navigation elements
Review Schedule
Last Updated: August 2025
Next Review: August 2026
Version: 1.1
Updates Triggered By: Major design, content, or legal changes
Accessibility features
Implemented across our platforms:
- Screen reader compatibility
- Full keyboard navigation
- WCAG 2.2 AA-compliant color contrast
- Text alternatives for images and media
- Logical heading and tab order
- Accessible form fields and focus indicators
- Closed captions for videos (where applicable)
Supported Technologies
Browsers: Chrome, Firefox, Safari, Edge
Screen Readers: JAWS, NVDA, VoiceOver, TalkBack, ORCA
Operating Systems: Windows, macOS, iOS, Android
Assistive Tools: Voice control, switch devices, eye-tracking
Feedback and contact
We welcome your feedback. If you encounter barriers or need content in an alternative format, please contact us:
E-mail: helps.us@solventum.com
Phone: 1-855-423-6725 (TTY/relay services available)
Mail: Solventum Corporation
Building 275
2510 Conway Avenue
East Maplewood, MN 55144-1000
Privacy
We collect only the minimum personal information required to process your request. All data is handled confidentially and in accordance with our Global Website Privacy Statement and applicable laws.
Response Times:
- Confirmation of receipt within 2 business days
- Inquiries with contact information provided will receive a resolution or next steps within 21 business days, where feasible
- Complex requests may take longer; delays will be communicated
Enforcement procedure
If you are unsatisfied with our response and/or resolution, and believe your rights under the Americans with Disabilities Act (ADA) have been violated, you may escalate the issues by contacting:
U.S. Department of Justice, Civil Rights Division
Phone: 1-800-514-0301 (voice)
1-800-514-0383 (TTY)
Online: https://civilrights.justice.gov/report/ (opens in a new tab)
Continuous improvement
Accessibility is a continuous priority. We’ve embedded it into our design and development lifecycles and provide regular training.
Recent updates include:
- Enhanced screen reader support with descriptive ARIA labels
- Improved semantic structure using compliant HTML and ARIA
- Alt text added or marked decorative for all images
- Refined keyboard navigation and tab order
- Resolved color contrast issues for better readability
- Accessible naming for interactive components like progress bars and embedded media
This statement reflects our ongoing commitment to accessibility and inclusion.
For questions or to report accessibility issues, please contact our accessibility team.