June 24, 2025 | Barbara Sparkes
The consulting services and analytics teams are incredibly excited about what lies ahead at this year’s Solventum Client Experience Summit (CES), July 21–24, at the beautiful Walt Disney World Swan in Orlando. Solventum CES is our premier customer event, crafted to bring together healthcare leaders to connect, collaborate and innovate in revenue cycle, clinical documentation integrity (CDI), coding, quality and analytics.
This year's event features hands-on sessions, customer case studies and insights from Solventum experts and is designed to help you maximize your Solventum solutions while connecting with peers and leaders in healthcare. Don’t miss our sessions grounded in real-world collaboration, showcasing how effective teamwork, processes and technology drive success.
Catholic Health Long Island’s (Catholic Health) Mary Mastrandrea and Solventum’s Julie Morales and Charlene Beal will walk through how Catholic Health achieved its financial goals by implementing best practices to redesign workflows, conduct strategic audits and implement targeted education across CDI, coding and provider teams.
Ardent Health’s Shesta Varner and Solventum’s Lynn Shipes will take the stage to share how analyzing cardiovascular Medicare severity diagnosis related group (MS-DRG) pairs, specifically DRG 267, can guide CDI strategy in a changing landscape. Don’t miss this opportunity to gain insights on how to adapt CDI workflows and education to improve major complication or comorbidity (MCC) capture and surgical case mix index (CMI).
Cape Fear Health System’s Dan Bray and Solventum’s Cheryl Manchenton will outline the top leadership actions that helped build a sustainable, high performing CDI program. Dan and Cheryl will show how effective and engaged leadership produces strong results with the aid of impactful technology and services and national and customer comparative benchmarks.
Allegheny Health Network’s (AHN) Tracy Micknowski will join Solventum’s Debra Charles to discuss how AHN transitioned from manual workflows to automated processes for reporting CDI-coder financial impact. Their session will unpack the key process and technology improvements AHN used to streamline its efforts.
Hackensack Meridian Health Network’s Rosemary Silva and Solventum’s Pamela Hughes will discuss how data-driven CDI can elevate documentation and quality efforts. Their case study from JFK University Medical Center will demonstrate how technology drove focused chart audits, uncovering actionable opportunities that improved both quality and utilization.
ProMedica Healthcare System’s Kelley Huffman will offer practical team collaboration takeaways. Solventum’s Bobbie Vannatter and Kelley will explore how this long-standing partnership enhanced CDI and coding collaboration, improved query response rates and increased provider engagement through smart use of technology and education.
Finally, join Solventum’s Stephen Barclay and Lynn Shipes as they introduce and demonstrate an advanced analytics tool designed to simplify how you identify, prioritize and act on improvement opportunities. Learn how to leverage 40 years of healthcare expertise, expand benchmarking through client comparative benchmarks and utilize generative AI analytics for customer-driven dashboards to help surface high-impact opportunities faster.
We also encourage you to explore our pre-conference sessions on July 21, where you’ll hear directly from our experts on emerging topics.
We look forward to seeing you in Orlando, July 21–24, to learn, connect and chart the course forward, together.
Barbara Sparkes, senior director of consulting, outsourcing and analytics at Solventum.