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Bring your patient’s story to life

It all starts with a conversation between a patient and their clinician. Let us help you efficiently turn that conversation into a complete and compliantly coded record that reflects the quality of care you provide and justifies the reimbursement you deserve.

A doctor with a stethoscope around his neck standing next to an ambient listening device.

Enabling better, smarter, safer healthcare. From capture to code.

We are solvers. We work hand-in-hand with our customers to tackle some of their biggest challenges in healthcare. From physician burnout to administrative burden to appropriate reimbursement and population health insights. We’re pushing the boundaries of innovation to ensure capture to code isn’t just a buzzword but a reality.

A reality where clinicians use ambient technology to unobtrusively capture patient visits so they can focus more fully on care, knowing documentation is already underway. Where highly skilled coders have more bandwidth for complex cases while AI handles simple tasks — and aligns team workflows more closely. And health systems not only reimburse appropriately for care but produce records showing improved outcomes for patients in the community.

Our technology platforms, from cutting-edge conversational AI to natural language understanding and everything in between, are built specifically to target our clients’ problems and solve them. Their purpose is to advance healthcare and your organizational objectives, creating more time to care — a goal we all can stand behind. Because at the end of the day, healthcare is personal.

A clinician in a white coat talking with a seated patient. 

Putting people first in all that we do

We see the whole picture, so you can see the whole patient. Their history. Their family. Their injuries, big and small. Their challenges and triumphs.

Workflow solutions that close the loop between clinical care and revenue integrity

Ambient clinical documentation solutions automate documentation, in real time so clinicians get more time with patients — and their family and friends. Gaps in the patient story are proactively identified and addressed with integrated and closed-loop clinical documentation integrity (CDI) solutions, helping to improve quality metrics, risk adjustment, continuity of care and revenue capture.​ Records are seamlessly coded through an AI-powered, clinically driven review process, empowering coding teams, reducing time to bill and minimizing denials.​ Underpinning these integrated workflows is expert content honed over four decades, quality and patient classifications that drive patient insights and measure quality outcomes.

60%

of physicians say bureaucratic tasks contribute to burnout

29.5%

of improper payments made to inpatient hospitals were associated with insufficient documentation

37%

of Egyptian Health ED visits were potentially preventable using PPVs

46%

increase in denials from Medicare Advantage in 2022

Our breakthrough solutions empower you to be at your best

In healthcare, it all comes down to data and documentation. With all of the complexities that exist in healthcare today, we know it's not easy. From the first patient conversation to the final bill, we can help you completely, compliantly and accurately capture that documentation. In a way that doesn't add administrative burden to your clinical and HIM teams. And supports better, smarter, safer healthcare for all. Explore our innovative solutions today.