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Transforming clinical coding across NSW Health with the largest global rollout of 360 Encompass™, setting a new benchmark for innovation at scale

We are excited to celebrate a major milestone for the Solventum™ Health Information Systems Australia and New Zealand team with the successful go-live of the 360 Encompass™ System across NSW Health. This landmark deployment represents the largest rollout of 360 Encompass™ globally. Supporting one of the world's largest public health systems, the 360 Encompass System combines artificial intelligence, computer-assisted clinical coding (CAC), clinical documentation integrity (CDI) and quality management capabilities to support health information professionals. The solution automatically analyses clinical documentation and suggests ICD-10-AM/ACHI/ACS codes, while final coding decisions remain with qualified clinical coders. 

Clinical coding is a specialised profession responsible for translating complex patient care encounters into standardised data used for healthcare funding, planning, quality reporting, research and improving patient outcomes. The move toward AI-enabled capabilities is designed to reduce repetitive manual tasks, allowing coders to focus their expertise on complex cases, compliance requirements and auditing activities.
 

“There is a great deal at stake when it comes to clinical coding. The data and information generated by clinical coders influences funding decisions, patient safety initiatives, service planning, workforce modelling, research and the broader understanding of healthcare system performance.  It is critical that this workforce is supported by proven systems they can trust to ensure that governance and compliance to Australian government requirements is fully upheld.”

Brian Mitchell, APAC Director, Solventum
 

The success of this implementation reflects the strong partnership between NSW Health and Solventum, as well as the dedication and collaboration of teams across both organisations. As healthcare continues to evolve, advanced technologies such as 360 Encompass™ are helping empower Health Information Management professional to deliver high quality data, better care and stronger systems.

To learn more about this exciting milestone and what it means for the NSW Health Information Management and clinical coding workforce, read the LinkedIn story below.