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Contact us

Customer support for Solventum medical supplies and services is here to help answer your questions.

Send a message to customer service

Contact us by phone

Customer Care:


Phone: 0800 808 182

Hours: Monday to Friday 8.30 a.m. – 4.30 p.m.

Negative Pressure Wound Therapy / 3M™ V.A.C.® Therapy

24/7 Support:


Phone: 1300 524 822

Hours: 24 hours per day, 7 days a week

Address

Suite 1701, Level 17, PwC Tower

15 Customs Street West

Auckland Central, Auckland 1010

New Zealand

Device support

Need support for your devices? Contact your local Solventum representative or find support by country.

Find support by country

Product availability may vary by country. For specific details regarding availability in your region, please consult with a Solventum representative.

Please note that 3M Healthcare is now operating as Solventum. The products featured on this website, except Negative Pressure Wound Therapy and select Advance Wound Care products, are sponsored by KCI Medical New Zealand Unlimited (Suite 1701, Level 17, PwC Tower 15 Customs Street West Auckland Central, Auckland 1010 New Zealand), a wholly owned subsidiary of Solventum.

The Negative Pressure Wound Therapy products and select Advance Wound Care products are sponsored by: InterMed Medical Limited (71 Apollo Drive, Albany, Auckland 0632)