Skip to main content

We've detected that you're visiting from United States of America. Would you like to switch languages for tailored content?

Bring your patient’s story to life

It all starts with a conversation between a patient and their clinician. Let us help you efficiently turn that conversation into a complete and compliantly coded record that reflects the quality of care you provide and justifies the reimbursement you deserve.

Two people looking at a laptop screen in an office space.

Enabling better, smarter, safer healthcare. From capture to code.

We are solvers. We work hand-in-hand with our customers to tackle some of their biggest challenges in healthcare. From physician burnout to administrative burden to appropriate reimbursement and population health insights. We’re pushing the boundaries of innovation to ensure capture to code isn’t just a buzzword but a reality. 

A reality where clinicians use ambient technology to unobtrusively capture patient visits so they can focus more fully on care, knowing documentation is already underway. Where highly skilled coders have more bandwidth for complex cases while AI handles simple tasks — and aligns team workflows more closely. And health systems not only reimburse appropriately for care but produce records showing improved outcomes for patients in the community.

Our technology platforms, from cutting-edge conversational AI to natural language understanding and everything in between, are built specifically to target our clients’ problems and solve them. Their purpose is to advance healthcare and your organisational objectives, creating more time to care — a goal we all can stand behind. Because at the end of the day, healthcare is personal.

Workflow solutions that close the loop between clinical care and revenue integrity

Ambient clinical documentation solutions automate documentation, in real time so clinicians get more time with patients — and their family and friends. Gaps in the patient story are proactively identified and addressed with integrated and closed-loop clinical documentation integrity (CDI) solutions, helping to improve quality metrics, risk adjustment, continuity of care and revenue capture. Records are seamlessly coded through an AI-powered, clinically driven review process, empowering coding teams, reducing time to bill and minimising denials. Underpinning these integrated workflows is expert content honed over four decades, quality and patient classifications that drive patient insights and measure quality outcomes.

Accurate and streamlined clinical documentation

Ambient clinical documentation solutions automate documentation, in real time so clinicians get more time with patients — and their family and friends. Gaps in the patient story are proactively identified and addressed with integrated and closed-loop clinical documentation integrity (CDI) solutions, helping to improve quality metrics, risk adjustment, continuity of care and revenue capture. Records are seamlessly coded through an AI-powered, clinically driven review process, empowering coding teams, reducing time to bill and minimising denials. Underpinning these integrated workflows is expert content honed over four decades, quality and patient classifications that drive patient insights and measure quality outcomes.

A doctor speaking to a couple in an examination room.

Cost and financial performance management

It means that complete, compliant and accurate documentation is captured at the point of care so health systems and physicians can be appropriately reimbursed for the care provided. Our technology proactively flags cases that have a high potential for denial so coders and the health information management (HIM) team can fix the issue before it goes further downstream. We can automate pre-qualified visits, as defined by the organisation, so that your highly trained coders aren’t spending their time on simple, manual tasks.

Portrait of smiling businesswoman outdoors in the city

Quality care and outcomes

You can harness the power of the data and documentation you've captured to flag potentially preventable hospital visits, or possible severe maternal morbidity cases before they happen. You can prove quality outcomes and ensure your population is receiving the level of care they need to be their best selves. This data can be a formidable tool in ensuring health equity and driving increased access to care.

African American nurse in scrubs with patient in hospital wheelchair in corridor of specialist care clinic

60%

of physicians say bureaucratic tasks contribute to burnoutopens in a new tab

29.5%

of improper payments made to inpatient hospitals were associated with insufficient documentationopens in a new tab

37%

of Egyptian Health (Illinois, U.S.) ED visits were potentially preventable using PPVs

46%

increase in denialsopens in a new tab from Medicare Advantage in 2022

Our breakthrough solutions empower you to be at your best

In healthcare, it all comes down to data and documentation. With all of the complexities that exist in healthcare today, we know it's not easy. From the first patient conversation to the final bill, we can help you completely, compliantly and accurately capture that documentation. In a way that doesn't add administrative burden to your clinical and HIM teams. And supports better, smarter, safer healthcare for all. Explore our innovative solutions today.

Coding

Together, we can assist you in reducing your costs and enable your staff to dedicate their valuable time to the most complex cases.

Portrait of a female coding director and hospital administrator reviewing an online document at a desk computer on a dark green background.

Optimise your team’s time and stay compliant: coding and audit software for facilities and professionals in one platform.

Coding staff shortages and budget constraints are a reality in your organisation. Compliance and growing specificity in codes make it challenging to stay up to date. Coding automation backed with decades of regulatory and compliance expertise can help alleviate these concerns. We'll help you automate the majority of your caseload so your team can focus only on the most complex cases or shift to other top organisational initiatives.

Solventum™ 360 Encompass™ System

Streamline revenue cycle, secure accurate reimbursement, promote compliance and make data-informed decisions all with one platform of applications.

This photo of a woman looking to the side highlights the 10 year anniversary of the 3M™ 360 Encompass™ System.  Getty ID 1146164285 5000x3333

Standalone coding software solutions

A surgeon in a white coat standing next to and talking with a seated patient who has a Prevena therapy device on their leg.

Simplify documentation with conversational AI and automation

Experience the synergistic power of advanced speech and ambient documentation solutions working together to meet all your documentation and charting needs. Designed to complement each other, these tools work in unison to transform complex medical conversations into precise, streamlined documentation. Embrace the power of this duo to enhance your workflow efficiency, ensuring that you can focus more on patient care and less on administrative tasks.

Ranked #1 Best in KLAS Speech Recognition: Front-End Imaging

Now a five-time winner in the Speech Recognition: Front-End Imaging category, Solventum Fluency for Imaging once again earned top marks in the 2025 Best in KLAS Report for the fourth consecutive year.

An imaging technician positioning a patient for an x-ray by touching their shoulders
A man and woman looking at a laptop and smiling while the man points to something on the screen.

The powerful resource as unique as your facility: Our team

As pioneers in the healthcare industry, we continue to innovate and expand our offerings to best partner with you. Our programmes are conducted by consultants, advisors, and physicians who share a deep well of knowledge to empower your teams and clinicians towards optimal performance. Our outsourced staff arrives with the skills to elevate your productivity from day one. We are grateful for every opportunity to contribute to your vital mission: To deliver lifesaving care.

Outpatient data insights

Explore unique challenges and strategies to uncover opportunities and maintain ongoing oversight for a healthier outpatient revenue cycle.

Compliance and audit

Gain insight into missed revenue resulting from inaccurate coding, process gaps, inadequate training, compliance risks, and more. Incorporate a blend of consistent retrospective audits to improve compliance within your coding quality programme.

Solventum™ Performance Advisory Services

Optimise your system with the proven combination of well-trained people and advanced technology. Our performance advisory team analyses your data for actionable areas to enhance finances and quality, while Performance Data Monitoring provides detailed performance reports at a range of levels.

Outsourced coding and CDI services

For permanent staff replacements or temporary assistance, whether onsite or remote, our outsourced coders and CDI specialists are highly skilled in inpatient, outpatient, ambulatory, as well as professional and facility-based coding services.

Solventum™ Quality Services

Receive assistance in concentrating on the pertinent issues to alleviate quality initiative fatigue within clinical, support, and administrative teams, and uncover proactive strategies for enhancing quality scores, outcomes, and rankings.

Tailored solutions for every role in healthcare

We all play a part in helping to ensure our healthcare system is as effective and efficient as it can be. From those on the front lines to the back office experts and everyone in between, we're here to provide you with technology that supports your role in delivering better, smarter, safer care.

Clinicians

Discover how we can support you in tackling burnout and administrative burden through technology such as speech recognition, ambient clinical documentation, and transcription.

Doctor speaking with girl and her mother

Revenue cycle teams

Utilise AI-driven technology to bridge the gap between physicians and CDI teams while enhancing care and reducing administrative burdens by automating manual tasks. We'll assist you in streamlining your entire CDI and coding workflow, from the initial conversation to the final bill.

Woman sitting in her office at a dark green desk working on her computer and looking at the screen.

Payers and payment programmes

Our history is rooted in classification and grouping systems that help governments and payers positively measure and impact patient outcomes. Our solutions give you comprehensive insights into the data to help identify actionable analytics and drive sustainable improvements.

Female executive assistant holding a tablet as she shows her boss a business report indicating the company's growth and success. Happy young business woman working with a mature female professional.