Health information & technology

Ambient clinical documentation solutions automate documentation, in real time so clinicians get more time with patients — and their family and friends. Gaps in the patient story are proactively identified and addressed with integrated and closed-loop clinical documentation integrity (CDI) solutions, helping to improve quality metrics, risk adjustment, continuity of care and revenue capture. Records are seamlessly coded through an AI-powered, clinically driven review process, empowering coding teams, reducing time to bill and minimising denials. Underpinning these integrated workflows is expert content honed over four decades, quality and patient classifications that drive patient insights and measure quality outcomes.

It means that complete, compliant and accurate documentation is captured at the point of care so health systems and physicians can be appropriately reimbursed for the care provided. Our technology proactively flags cases that have a high potential for denial so coders and the health information management (HIM) team can fix the issue before it goes further downstream. We can automate pre-qualified visits, as defined by the organisation, so that your highly trained coders aren’t spending their time on simple, manual tasks.

You can harness the power of the data and documentation you've captured to flag potentially preventable hospital visits, or possible severe maternal morbidity cases before they happen. You can prove quality outcomes and ensure your population is receiving the level of care they need to be their best selves. This data can be a formidable tool in ensuring health equity and driving increased access to care.